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Archive for October 2013

Skype blank login screen

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Had been facing a strange issue recently on a Windows 7 64-bit OS with Skype. When Skype was launched it was showing a blank screen with the menu and skype logo on top. No username/password fields!

Tried a lot of things as suggested by different forums. It seems Skype uses javascript from IE! So if javascript does not work on IE, this issue would occur. Checked IE and javascript was indeed not working (there are a couple of testers online) :

1. Using regsvr32 to register jscript.dll and jscript9.dll by running cmd as administrator (different folders for 32 bit and 64 bit) (didn’t help)

2. enabling active content in IE Security Settings (didn’t help)

3. Uninstalling IE 10 so that it reverts to IE 9 automatically. (Worked!)

(This is a helpful link)

Let me know if you face a similar problem and are not able to solve it with the above.

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Written by techniclog

October 10, 2013 at 11:58 pm

Posted in Tech